About Visual Communication Consultants
Visual Communication Consultants is a registered NDIS provider specialising in Auslan, Key Word Sign, and Signed English services throughout Western Australia. Since our establishment in July 2014, we’ve been dedicated to supporting people of all ages with complex communication needs across the Kimberley, Pilbara, and statewide.
We deliver customised communication training and programs to Educational organisations, Disability support services, Aged care facilities, families and early intervention programs, as well as Individuals requiring visual communication support.
Whether you’re located in Perth, regional centers, or remote communities, our mobile service brings quality Auslan and sign language training directly to you.
Accessible Communication Solutions: We specialise in serving remote and regional Western Australia, ensuring that distance is never a barrier to effective communication. Our affordable, professional training programs help individuals, families and organisations develop and maintain essential visual communication skills.
Need communication support or have questions about our services? Our friendly team is here to guide you toward the right solution.
MEET THE TEAM
MICHELLE LEWIN
Visual Communication Consultant
Michelle Lewin established Visual Communication Consultants in 2014. After moving to the Kimberley region in 2004, she was mesmerized by the regions beauty, culture, and landscapes but astounded by the lack of services and supports for Deaf people and people with complex communication difficulties. Michelle has worked throughout Western Australia, with many years residing in the North West of Australia. She has worked with people of all ages, cultures, and backgrounds with Complex Communication Needs (CCN), Profoundly Deaf, Otitis Media, Fetal Alcohol Spectrum Disorder, and Autism, to name a few.
She is a passionate presenter who delivers her courses and workshops professionally and interactively. Participants are encouraged to leave their inhibitions at the door; this way, they are guaranteed to enjoy themselves. Michelle works closely with participants, in the capacity of presenter, consultant, and mentor to continually support you both at the workshop and into the future.
She has a personal connection as she spent her childhood with her deaf foster brother. 35 years ago, he was forbidden to sign and would get his hands smacked at school. This led to her sister and herself trying to learn what they could and him teaching them what he knew so that they could communicate. This has made Michelle heartfelt about what she does, making her a great trainer!
Michelle looks forward to meeting and working with you and your team in providing quality, customized, affordable courses, workshops, and customized programs. With her ongoing expertise and support, you will feel confident to learn, improve and maintain your Auslan, Signed English, and Key Word Signing skills.
Michelle is an Auslan Accredited Interpreter with extensive experience working in the Disability and Education sectors for over 20 years.
Meet the Team
MICHELLE LEWIN
Visual Communication Consultant

Michelle Lewin established Visual Communication Consultants in 2014. After moving to the Kimberley region in 2004, she was mesmerized by the regions beauty, culture, and landscapes but astounded by the lack of services and supports for Deaf people and people with complex communication difficulties.
Michelle has worked throughout Western Australia, with many years residing in the North West of Australia. She has worked with people of all ages, cultures, and backgrounds with Complex Communication Needs (CCN) Profoundly Deaf, Otitis Media, Fetal Alcohol Spectrum Disorder, and Autism, to name a few.
She is a passionate presenter who delivers her courses and workshops professionally and interactively. Participants are encouraged to leave their inhibitions at the door; this way, they are guaranteed to enjoy themselves. Michelle works closely with participants, in the capacity of presenter, consultant, and mentor to continually support you both at the workshop and into the future.
She has a personal connection as she spent her childhood with her deaf foster brother. 35 years ago, he was forbidden to sign and would get his hands smacked at school. This led to her sister and herself trying to learn what they could and him teaching them what he knew so that they could communicate. This has made Michelle heartfelt about what she does, making her a great trainer!
Michelle looks forward to meeting and working with you and your team in providing quality, customized, affordable courses, workshops, and customized programs. With her ongoing expertise and support, you will feel confident to learn, improve and maintain your Auslan, Signed English, and Key Word Signing skills.
Michelle is an Auslan Accredited Interpreter with extensive experience working in the Disability and Education sectors for over 20 years.
BELINDA
Senior Administrator
Belinda is an experienced administrative professional with more than 16 years of experience across community services, small business management and customer support. She is known for her reliable approach and her ability to adapt quickly to varied environments, systems and responsibilities. Belinda has built a reputation for reliability, strengthened by her small business experience, which sharpened her ability to manage priorities, uphold high standards and develop strong client relationships.
Known for her approachable communication style and genuine manner, she supports others with professionalism, respect and practical problem-solving. Her adaptability, willingness to learn and commitment to quality make her a valuable asset to any team.
She brings a balanced combination of experience, reliability and community-minded focus to her role as Senior Administrator with VCC.

BELINDA
Senior Administrator

Belinda is an experienced administrative professional with more than 16 years of experience across community services, small business management and customer support. She is known for her reliable approach and her ability to adapt quickly to varied environments, systems and responsibilities. Belinda has built a reputation for reliability, strengthened by her small business experience, which sharpened her ability to manage priorities, uphold high standards and develop strong client relationships.
Known for her approachable communication style and genuine manner, she supports others with professionalism, respect and practical problem-solving. Her adaptability, willingness to learn and commitment to quality make her a valuable asset to any team.
She brings a balanced combination of experience, reliability and community-minded focus to her role as Senior Administrator with VCC.
LINDA
Quality and Safeguards Advisor
Linda is a highly knowledgeable and experienced professional who plays a crucial role as our Quality and Safeguards Advisor. With a deep understanding of best practices and compliance requirements, she ensures that our services meet the highest standards of quality and safety.
Her extensive expertise and attention to detail are invaluable in supporting our commitment to delivering exceptional care and maintaining a safe environment for all participants. Linda’s dedication and leadership make her an integral part of our team.
LINDA
Quality and Safeguards Advisor

Linda is a highly knowledgeable and experienced professional who plays a crucial role as our Quality and Safeguards Advisor. With a deep understanding of best practices and compliance requirements, she ensures that our services meet the highest standards of quality and safety.
Her extensive expertise and attention to detail are invaluable in supporting our commitment to delivering exceptional care and maintaining a safe environment for all participants. Linda’s dedication and leadership make her an integral part of our team.
KYLIE
Support Coordinator
Kylie joins us from a strong background in administration and brings with her lived experience with disability.
While new to the Support Coordination role, Kylie brings a strong background in customer service and a genuine passion for helping people. Her dedication to clear communication and client support makes a perfect fit for guiding people with disability and their families through the NDIS.
Her empathy, dedication, and drive to make a difference have quickly made her an invaluable part of our team.
KYLIE
Support Coordinator

Kylie joins us from a strong background in administration and brings with her lived experience with disability.
While new to the Support Coordination role, Kylie brings a strong background in customer service and a genuine passion for helping people. Her dedication to clear communication and client support makes a perfect fit for guiding people with disability and their families through the NDIS.
Her empathy, dedication, and drive to make a difference have quickly made her an invaluable part of our team.

ALICA
Team Leader
Sometimes you meet someone and immediately know they’re the perfect fit for the team — that’s Alica. With her vibrant personality, patient demeanour, and unwavering dedication, Alica is an outstanding support worker who makes a positive impact on everyone she supports.
Outside of work, Alica is a passionate yoga instructor who enjoys spending time outdoors and connecting with friends. She is a devoted dog lover, bringing warmth and joy to both her personal and professional life.
Alica’s approach blends kindness, reliability, and a genuine commitment to helping people grow in confidence and independence. She supports participants with empathy, adaptability, and practical problem-solving, always aiming to create safe, respectful, and empowering environments.
ALICA
Team Leader

Sometimes you meet someone and immediately know they’re the perfect fit for the team — that’s Alica. With her vibrant personality, patient demeanour, and unwavering dedication, Alica is an outstanding support worker who makes a positive impact on everyone she supports.
Outside of work, Alica is a passionate yoga instructor who enjoys spending time outdoors and connecting with friends. She is a devoted dog lover, bringing warmth and joy to both her personal and professional life.
Alica’s approach blends kindness, reliability, and a genuine commitment to helping people grow in confidence and independence. She supports participants with empathy, adaptability, and practical problem-solving, always aiming to create safe, respectful, and empowering environments.
LAURA
Support Worker
Laura loves working as a support worker at VCC. Originally from France, she has called Broome home for the past 12 years and is a proud mum of two energetic boys. She speaks both French and English and is passionate about helping others and being part of the amazing VCC team.
Laura brings compassion, dedication, and positive energy to every interaction. Her thoughtful approach helps participants feel heard, valued, and empowered to reach their goals. With a deep understanding of the needs of individuals with disabilities, she goes above and beyond to provide tailored support. Her natural empathy and problem solving skills make her a trusted and valued member of our team.
Whether she’s helping participants navigate daily challenges or celebrating their successes, Laura’s commitment to making a difference shines through.

LAURA
Support Worker

Laura loves working as a support worker at VCC. Originally from France, she has called Broome home for the past 12 years and is a proud mum of two energetic boys. She speaks both French and English and is passionate about helping others and being part of the amazing VCC team.
Laura brings compassion, dedication, and positive energy to every interaction. Her thoughtful approach helps participants feel heard, valued, and empowered to reach their goals. With a deep understanding of the needs of individuals with disabilities, she goes above and beyond to provide tailored support. Her natural empathy and problem solving skills make her a trusted and valued member of our team.
Whether she’s helping participants navigate daily challenges or celebrating their successes, Laura’s commitment to making a difference shines through.

REGINA
Support Worker
Regina is originally from Taiwan and moved to Australia in 2011. Not long after, she discovered Broome, and it has felt like home ever since. With over a decade of experience living in the region, Regina embodies patience, resilience, and professionalism in everything she does. She has worked in education for more than 20 years and has always loved helping children grow into confident, caring, resilient people.
Regina’s background in childcare and as a special needs education assistant has given her valuable experience in supporting individuals with different needs and abilities. As a support worker, she is passionate about helping people gain independence and confidence and feels lucky to be part of their journey.
Her unwavering dedication to our participants brings a sense of joy and fulfilment to our team. Her genuine care and support are felt by all who interact with her, and we consider ourselves incredibly fortunate to have Regina as part of our team. We’re honoured to witness the positive impact she makes on a daily basis.
Outside of work, Regina enjoys Broome’s stunning outdoors and connecting with the community, soaking up the relaxed lifestyle here.
REGINA
Support Worker

At VCC we’re dedicated to providing exceptional support and service to our clients, and at the heart of our team is Regina.
With over a decade of experience living in the region, Regina embodies patience, resilience, and professionalism in everything she does. Reginas unwavering dedication to our participants brings a sense of joy and fulfilment to our team. Her genuine care and support are felt by all who interact with her.
We consider ourselves incredibly fortunate to have Regina as part of our team, and we’re honoured to witness the positive impact she makes soon a daily basis. Together, we strive to continue serving our community with passion, empathy, and gratitude.
MICHAELLA (ELLA)
Support Worker
Ella is embarking on an exciting journey with VCC, bringing enthusiasm and a strong commitment to learning. She is currently studying her Certificate III in Individual Support and is eager to develop her skills to make a meaningful impact.
Ella is a Filipina who moved to Broome in 2022. She completed year 12 locally and has loved living in the area since arriving. She speaks both Tagalog and English and is proud of her cultural background.
Known for her quick learning and can-do attitude, no task is too big for Ella. Her readiness to lend a helping hand and positive energy make her a valuable member of the team.

MICHAELLA (ELLA)
Support Worker

Michaella is embarking on an exciting journey with VCC, bringing enthusiasm and a strong commitment to learning. She is currently studying her Certificate III in Individual Support and is eager to develop her skills to make a meaningful impact.
Michaella is a Filipina who moved to Broome in 2022. She completed year 12 locally and has loved living in the area since arriving. She speaks both Tagalog and English and is proud of her cultural background.
Known for her quick learning and can-do attitude, no task is too big for Michaella. Her readiness to lend a helping hand and positive energy make her a valuable member of the team.

BO
Support Worker
Bo is a keen Support Worker, at VCC bringing mentorship, life skills coaching, and a passion for helping people participate more fully in their communities. He supports youth with social participation and community access, using a person-centered approach to build confidence, independence and meaningful connections.
Bo is fluent in both English and Mandarin, which enhances his ability to connect with a diverse range of participants and families. He believes language should never be a barrier to support and inclusion, and he uses clear communication to ensure everyone feels understood and respected.
A sports enthusiast, Bo enjoys incorporating physical activities into programs as a fun and engaging way to improve health, teamwork, and overall well-being. His energy and positive attitude help create welcoming, motivating environments for participants.
Bo’s approach blends practical skill-building with encouragement and empathy, helping individuals set and achieve goals, navigate daily challenges, and access opportunities in their local communities. He is committed to fostering a supportive, inclusive atmosphere where participants feel valued and empowered.
BO
Support Worker

Bo is a keen Support Worker, at VCC bringing mentorship, life skills coaching, and a passion for helping people participate more fully in their communities. He supports youth with social participation and community access, using a person-centered approach to build confidence, independence, and meaningful connections.
Bo is fluent in both English and Mandarin, which enhances his ability to connect with a diverse range of participants and families. He believes language should never be a barrier to support and inclusion, and he uses clear communication to ensure everyone feels understood and respected.
A sports enthusiast, Bo enjoys incorporating physical activities into programs as a fun and engaging way to improve health, teamwork, and overall well-being. His energy and positive attitude help create welcoming, motivating environments for participants.
Bo’s approach blends practical skill-building with encouragement and empathy, helping individuals set and achieve goals, navigate daily challenges, and access opportunities in their local communities. He is committed to fostering a supportive, inclusive atmosphere where participants feel valued and empowered.
CARA
Support Worker
Cara was born in Derby and has called Broome home her entire life. A dedicated Support Worker at VCC, bringing a background as a qualified beautician and valuable childcare experience. Growing up in a foster family environment opening their home to children from across the Kimberley, Cara developed a lifelong passion for helping others and a commitment to enabling people to reach their full potential.
Cara thrives in roles that make a positive, lasting difference in people’s lives. She is guided by a belief that everyone deserves the opportunity to grow, set goals, and achieve them with empathy and practical support. Her hands on approach, reliability, and person-centred mindset help participants feel understood, respected, and empowered.
Outside work, Cara enjoys the outdoors fishing, camping, and exploring all the beauty the Kimberley region has to offer. Her love of this landscape fuels her energy, resilience, and connection to the communities she serves.

CARA
Support Worker

Cara was born in Derby and has called Broome home her entire life. A dedicated Support Worker at VCC, bringing a background as a qualified beautician and valuable childcare experience. Growing up in a foster family environment opening their home to children from across the Kimberley, Cara developed a lifelong passion for helping others and a commitment to enabling people to reach their full potential.
Cara thrives in roles that make a positive, lasting difference in people’s lives. She is guided by a belief that everyone deserves the opportunity to grow, set goals, and achieve them with empathy and practical support. Her hands on approach, reliability, and person-centred mindset help participants feel understood, respected, and empowered.
Outside work, Cara enjoys the outdoors fishing, camping, and exploring all the beauty the Kimberley region has to offer. Her love of this landscape fuels her energy, resilience, and connection to the communities she serves.
JACINTA
Language Assistant
Meet Jacinta, a valuable member of our team who brings a unique perspective and invaluable experience.
Growing up in the Leonora and Kalgoorlie regions, Jacinta has firsthand experience with the barriers faced by the Deaf community. Being Deaf herself she intimately understands the challenges and nuances of navigating a world designed primarily for hearing individuals.
Her insight and lived experience enrich our team, ensuring that we approach our work with inclusivity and understanding. Jacinta’s dedication to breaking down barriers and advocating for accessibility make her an indispensable asset to our organisation.
JACINTA
Language Assistant

Meet Jacinta, a valuable member of our team who brings a unique perspective and invaluable experience.
Growing up in the Leonora and Kalgoorlie regions, Jacinta has firsthand experience with the barriers faced by the Deaf community. Being Deaf herself she intimately understands the challenges and nuances of navigating a world designed primarily for hearing individuals.
Her insight and lived experience enrich our team, ensuring that we approach our work with inclusivity and understanding. Jacinta’s dedication to breaking down barriers and advocating for accessibility make her an indispensable asset to our organisation.
AGNESE GAMBIA
Support Worker

Originally from Sicily, Italy. She is a native Italian speaker and has a basic level of English. Agnese brings a compassionate and thoughtful approach to her work, with a genuine passion for supporting others, particularly people with disabilities.
She is known for her kind and patient nature, as well as her motivation to continue learning and developing new skills. Agnese finds great value in making a positive difference in people’s lives and is committed to providing supportive and respectful care.
In her free time, Agnese enjoys painting, graphic design, and using Adobe Photoshop, as well as practising meditation. She is particularly drawn to creative activities, which allow her to relax and express her ideas.

MARIANA
Support Worker
Mariana Escaray, holds a degree in Psychology and is a certified teacher, having completed her studies in Argentina. She brings over five years of experience working as a support worker, where she has demonstrated a strong commitment to providing high-quality care and support. Mariana is known for her responsible and creative approach, enabling her to connect effectively with individuals from diverse backgrounds.
Mariana is fluent in Spanish and has good command of English, allowing her to effectively support and communicate with a wide range of clients.
Outside of her professional role, Mariana enjoys travelling, acting, and horseback riding. She also takes pride in sharing aspects of her cultural heritage, including one of Argentina’s most cherished traditions—mate tea.
MARIANA
Support Worker

Mariana Escaray, holds a degree in Psychology and is a certified teacher, having completed her studies in Argentina. She brings over five years of experience working as a support worker, where she has demonstrated a strong commitment to providing high-quality care and support. Mariana is known for her responsible and creative approach, enabling her to connect effectively with individuals from diverse backgrounds.
Mariana is fluent in Spanish and has good command of English, allowing her to effectively support and communicate with a wide range of clients.
Outside of her professional role, Mariana enjoys travelling, acting, and horseback riding. She also takes pride in sharing aspects of her cultural heritage, including one of Argentina’s most cherished traditions—mate tea.
